Privacy Notice
Privacy Act 1998 (Cth)
This notice is provided for your information and is not intended to limit or exclude your rights under the Privacy Act 1998 (Cth).
Gowrie Training & Consultancy is committed to treating the personal information we collect in accordance with the Australian Privacy Principles in the Privacy Act 1988 (Cth) (Privacy Act). This Privacy Notice sets out how Gowrie Training & Consultancy handles personal information that may be gathered through your participation in the learning modules available on the Thinkific platform.
This Privacy Notice on the Thinkific platform and does not exclude Thinkific’s Privacy Policy (thinkific.com.au).
This privacy notice governs our data collection, processing and usage practices. It also describes your choices regarding use, access and correction of your personal information. You will create your own password that cannot be accessed without the ‘said’ personal information. If you do not agree with the data practices described in this Privacy Notice, you should not continue to use the Thinkific Platform and contact Gowrie Training & Consultancy to discuss your concerns. Gowrie Training & Consultancy may modify this Privacy Notice from time to time to reflect its current privacy practices.
Personal Information Gowrie Training & Consultancy Collects
The types of personal information we collect include:
- Individual name (if accessing as an individual)
- Email contact details
- Postcode
Additional information Gowrie Training & Consultancy collects specifically relating to the OSHC Online Introduction Program includes
- Individual contact name (if accessing as a team) and the number of people
- Service/Organisation name
- Qualification/s
If a team is completing the OSHC Online Program, details of all participant names are required to be forwarded to [email protected]
How Gowrie Training & Consultancy Collect and Manage Personal Information
How we collect personal information
Generally, we collect your personal information from your log in request details.
Personal information will be collected from you unless there are permissions in place for another person to provide this information to us on your behalf.
Where you provide us with personal information about someone else
If you provide us with someone else’s personal information, you should only do so if you have authority or consent to provide us with their personal information. You should also take reasonable steps to inform them of the matters set out in this Privacy Notice.
Security and data quality
Holding personal information
We take reasonable steps to ensure your personal information is protected from misuse and loss and from unauthorised access, modification or disclosure.
We may hold your personal information in hard copy and/or electronic formats. We take security measures to protect the personal information we hold including physical (for example, lockable cabinets) and technology (for example, restriction of access, firewalls and passwords) security measures. Access to personal information is restricted to personnel with Gowrie Training & Consultancy permissions.
Business continuity and disaster recovery mechanisms include back up of electronic files off site in secure facilities.
Specifically for the OSHC Online Introductory Program personal information is held as part of the OSHC Online Introductory Program face to face sessions and/or Webinar (de-identified) and used to inform the workshop sessions and continual improvement processes. Statistical data (de-identified) is collected to inform future program development and potential funding applications.
Purpose for collecting, holding, using and disclosing personal information
Gowrie Training & Consultancy collects, holds and uses personal information for a number of purposes including:
- to inform additional program delivery e.g. the OSHC face to face/webinar session content
- to inform the continuous improvement
- to respond to requests or queries
- to maintain contact with our clients and other contacts
- to verify your identity for login purposes
- to perform internal statistical analysis
- to statistical data for evaluation of the program and to inform future program development and funding applications.
- Specifically for the OSHC Online Introductory Program, to advise times and dates of face to face workshops
- to advise of any upcoming OSHC related training.
If you do not provide us with the personal information we have requested, we may not be able to complete or fulfil the purpose for which such information was collected, including providing you with the login details.
Any personal information provided by you is protected under the Privacy Act. It can be disclosed to other parties;
- where disclosure is authorised by you or required by law or is reasonably necessary for the enforcement of the criminal law
- if it will prevent or lessen a serious and imminent threat to a person’s life or health, or
- if you have consented to the disclosure
Access and correction
You have a right under the Freedom of Information Act 1982 (FOI Act) and the Privacy Act to request access to your personal information and to request correction of your personal information if it is out of date, incomplete, irrelevant or misleading. More information about how you can seek access and correction of your personal information can be found by contacting Gowrie Training & Consultancy [email protected]
Direct Marketing
Gowrie Training & Consultancy may also use your personal information for the purpose of marketing its services directly to you e.g. OSHC related newsletters and/or additional OSHC focused sessions.
If you do not want to receive marketing material from us, you can contact us as detailed: [email protected]
Links to third party websites
Modules may contain links to third parties’ websites. Gowrie Training & Consultancy also does not endorse, approve or recommend the services or products provided on third party websites.
Complaints about a breach of privacy
If you believe that your privacy has been breached, please contact us using the contact form available on the Gowrie Training & Consultancy Website or by contacting us. Advise us of the incident so that we can investigate it. We will treat your complaint confidentially, investigate your complaint and aim to ensure that we contact you and that your complaint is resolved within a reasonable time (and in any event within the time required by the Act, if applicable).
Gowrie Training & Consultancy will endeavour to reply to you within 30 days of receipt of the completed complaint form and, where appropriate, will advise you of the general reasons for the outcome of the complaint. In some circumstances, Gowrie Training & Consultancy may decline to investigate the complaint, for example if the complaint relates to an act or practice that is not an interference of the privacy of the person making the complaint. If you are not satisfied with the outcome of your complaint, you can refer your complaint to the Office of the Australian Information Commissioner.
Agreement to terms of privacy Notice
By using the Gowrie Training & Consultancy Thinkific platform and/or providing information to us, you accept and agree to the collection, use, holding and disclosure of your personal information for the purposes described in this policy. We review our policies regularly and occasionally may need to change or update them. Any updated versions of this Privacy Notice will be posted on our website and will be effective from the date of posting. This Privacy Notice was developed on the 3rd December 2018 (See review dates in footer).
Contact information
If you have any questions about this Privacy Notice, any concerns or a complaint regarding the treatment of your personal information or a possible breach of your privacy, please contact our Privacy Officer using the details set out below.
Our Privacy Officer can be contacted via:
Post: Privacy Officer
Gowrie Training & Consultancy
PO Box 422
South Hobart
Tasmania 7004
How to contact Gowrie Training & Consultancy
(03) 62306821
More information
For more information about privacy in general, you can visit the Australian Information Commissioner’s website at www.oaic.gov.au
Developed: December 2018
Review Cycle: Every 12 months from development date or prior if required.
Reference: Privacy Act
Reviewed: May 2020 Version 2